Have questions?
Getting her drinking
Filters and daily care
Delivery and returns
Getting her drinking
Filters and daily care
Delivery and returns
It is $233 for a fountain when a $5 bowl does the basic job. What makes it worth it?
A $5 bowl holds still water, and still water is exactly what your cat instinctively walks past, which is why she is quietly under-drinking on the days you are at work. That pattern sits behind borderline kidney and urinary numbers at the vet, and those visits, scans and prescription diets add up fast over a cat's life. The fountain keeps water moving and filtered all day so she drinks more, in food-safe stainless steel built to stay a permanent fixture rather than a plastic unit you replace.
How does the fountain actually get a fussy cat to drink?
The whole thing runs on movement. A quiet internal pump draws water from the 7 litre reservoir, pushes it through the carbon filter, and delivers it back up the central spout so the surface is always gently flowing. Cats instinctively avoid still, stagnant pools, which is why yours strolls past a full bowl and heads for a dripping tap or the shower tray. Moving water reads to her like a garden stream. FlowPet puts that stream right where you want it, so she drinks more without you coaxing her.
What is the fountain made of, and how big is it?
The body is food-safe stainless steel with a brushed silver finish, shaped like a wide cylindrical drum broader than it is tall. It has a flat circular lid with a central vertical spout topped with a rounded teardrop finial. The front carries an embossed 7L marking and an oval water-level window with a blue graduated indicator, so you can see at a glance how much is left. At 7 litres it holds roughly three times a common 2 to 2.6 litre budget unit.
How is this different from a cheap plastic fountain that goes slimy and rattly?
Two real differences. First, the body is stainless steel rather than plastic, so it does not cling to grime and biofilm the way a cheap plastic basin does, which is what turns a budget unit slimy within a fortnight. Second, at 7 litres it holds roughly three times what a common 2 to 2.6 litre unit holds, so the pump is rarely working against a low level, which is the exact thing that gets budget pumps rattling at 2am.
Does it keep the water clean or just move it around?
Both. The circulating water passes through a triple-action filter of activated carbon and dense cotton fibre, which strips out hair, dirt, food debris and stale tastes. Because the water never sits still, it does not grow that greasy film and floating fur you get in a standing bowl. You are left with clear, fresh water rather than something you feel guilty topping up by 5pm.
What do the replacement filters cost, and do they lock me into a subscription?
A replacement carbon filter set is A$68.94, and there is no forced subscription. Filters are a consumable, the same as with any fountain worth running, so we would rather be straight about the ongoing cost. What keeps it sensible is that you buy a set only when you need one, sets ship within a couple of days from Australian stock, and every FlowPet uses the same filter, so you keep one type on hand for the whole home.
Will the replacement filters fit my FlowPet fountain?
These are the genuine replacement carbon filters made for the FlowPet 7L stainless steel fountain, so they seat correctly in the housing and let the pump circulate water the way it was designed to. Off-brand filters can sit loose or restrict the flow, which lets fur and tastes slip past. Matching the filter to the unit keeps the flow strong and the water properly clean.
Is the mat safe around my cat, and is it made for FlowPet?
Yes on both. It is made from soft food-grade silicone, the same class of material used for kitchen items, with no sharp edges and no odours the way an old plastic tray holds them. It is sized to the FlowPet 7L fountain footprint so the base sits neatly with the lip catching splash around it, and it matches the brushed silver finish so the drinking station looks considered rather than a bowl slapped on a random placemat.
How often do I refill it, and how much daily fuss is involved?
That is the point of the 7 litre reservoir. It holds roughly three times a common 2 to 2.6 litre budget fountain, so it keeps circulating filtered water across a full day out without running dry mid-afternoon. How often you top it up depends on how many pets drink and how warm the weather is, but for a single cat you are usually just glancing at the level window and refilling every few days.
Is it easy to clean and set up?
Yes. Setup is filling the reservoir, plugging it in and letting the water start circulating, which takes a couple of minutes. The fountain comes apart into a few pieces that rinse under the tap, and the stainless steel body wipes down without clinging to grime the way plastic does. A quick weekly wipe of the pump and body keeps it fresh, and if you run a set they all use the same routine.
Is shipping really free Australia-wide?
Yes. Free shipping applies across Australia on every FlowPet order, whether that is a single fountain, a fountain with filters and mat, the two-fountain set or the four-fountain Family Pack. There is no minimum spend and no surprise handling fee added at checkout. If you buy a bundle you also save on the products themselves, so the price you see is the price you pay to your door.